At savefb, your privacy is not an afterthought — it is a foundational principle. This Privacy Policy explains exactly what personal data we collect from Indonesian players, why we collect it, how we protect it, and what rights you hold over your own information.
Six principles that define how savefb approaches every piece of data we handle on your behalf
All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption. Data at rest is stored in AES-256 encrypted databases hosted on hardened cloud infrastructure.
We collect only the data we genuinely need to operate your account, process payments, and comply with anti-money-laundering obligations. We do not harvest data for resale or build advertising profiles.
savefb does not sell, rent, or trade your personal information to any third-party advertiser, data broker, or marketing company — ever. Your data stays within the savefb ecosystem.
This Privacy Policy is written in clear, plain English so you know exactly what we do with your data. We notify you of any material changes before they take effect, giving you time to review and act.
You have the right to access, correct, export, or request deletion of your personal data at any time. Our support team processes all data requests within 30 days of receipt.
We keep your data only as long as necessary for account operation, legal compliance, or dispute resolution. Once the retention period expires, data is securely deleted or anonymised.
Scope of This Policy: This Privacy Policy applies to all personal data collected and processed by savefb ("the Company", "we", "us") in connection with the website at https://savefb.cam and all associated platform services. It applies to all registered Users and to visitors who browse the site without registering. By using the savefb Platform, you acknowledge that you have read and understood this Privacy Policy.
The following terms carry specific meanings throughout this Privacy Policy:
When you create a savefb Account, we collect the following information directly from you:
As part of our Know Your Customer (KYC) obligations, we may collect:
When you make deposits or request withdrawals, we record:
We do not store full credit or debit card numbers, CVV codes, or complete bank account details in plain text. All financial data is encrypted and processed through certified payment gateways that comply with international security standards.
We automatically log information about your activity on the savefb Platform, including:
When you access the savefb Platform, our servers automatically collect:
When you contact savefb customer support, we retain:
savefb collects Personal Data through the following channels:
You provide data directly when you register an Account, complete identity verification, submit a deposit or withdrawal request, contact customer support, or update your account profile.
Technical and device data, gameplay logs, and session analytics are collected automatically by savefb's web servers and analytics tools each time you access the Platform.
We receive limited data from payment processors (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay transaction confirmations), game content providers (odds data feeds from sports betting platforms; live dealer casino streams), and identity verification services (KYC document validation services that compare your uploaded ID against government databases).
savefb processes your Personal Data under the following lawful grounds:
savefb uses your Personal Data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your savefb Account; enabling login via username/password and two-factor authentication; storing account preferences. |
| Identity Verification | Confirming you are at least 21 years of age, a resident of Indonesia, and not using a fraudulent identity; complying with KYC and AML regulations. |
| Payment Processing | Processing deposits via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, or ShopeePay; processing withdrawal requests; maintaining transaction history; preventing payment fraud. |
| Service Delivery | Accepting and settling bets; delivering live odds for BRI Liga 1, EPL, and international sports; providing access to casino games, slots, togel, and sabung ayam; crediting winnings to your Account. |
| Bonus Administration | Awarding welcome bonuses, reload bonuses, cashback, and promotional offers; tracking wagering progress; detecting and preventing bonus abuse. |
| Customer Support | Responding to your inquiries via live chat and email; resolving disputes; providing 24/7 Indonesian-speaking support. |
| Fraud Prevention | Monitoring for suspicious betting patterns, collusion, multi-accounting, money laundering, and unauthorised access attempts; blocking fraudulent transactions. |
| Responsible Gaming | Implementing deposit limits, session time limits, self-exclusion requests, and reality-check reminders; identifying problem gambling behaviour. |
| Platform Improvement | Analysing user behaviour to optimise site performance, improve navigation, fix bugs, and develop new features. |
| Marketing (with consent) | Sending promotional emails about new bonuses, seasonal events (Idul Fitri, Ramadhan, BRI Liga 1 fixtures), and personalised offers — only if you opt in. |
| Legal Compliance | Retaining records as required by our operating licence; responding to lawful government requests; cooperating with law enforcement in investigations. |
savefb shares your Personal Data only with the following categories of third parties, and only to the extent necessary:
savefb will never sell, rent, or trade your Personal Data to third-party advertisers, data brokers, marketing firms, or any other commercial entity for purposes unrelated to operating the savefb Platform. We do not build advertising profiles or share your data with social media networks for targeted ad campaigns.
Data Processing Agreements: All third-party Service Providers that process Personal Data on behalf of savefb are contractually bound by data processing agreements that require them to maintain confidentiality, implement appropriate security measures, process data only for specified purposes, and delete data when no longer needed.
Cookies are small text files stored on your device (computer, smartphone, tablet) by the savefb Platform when you visit our site. They help us recognise your device on return visits, remember your preferences, maintain your login session, and analyse site usage patterns.
You can configure your browser to reject all cookies, accept only essential cookies, or prompt you before accepting each cookie. Please note that disabling essential cookies will prevent you from logging in and using most Platform features. To manage cookies, access your browser's privacy settings (Chrome: Settings > Privacy > Cookies; Firefox: Options > Privacy > Cookies; Safari: Preferences > Privacy).
savefb implements industry-leading technical and organisational security measures to protect your Personal Data from unauthorised access, disclosure, alteration, or destruction:
Your Responsibility: While savefb takes extensive measures to secure your data, you must also protect your Account credentials. Never share your password with anyone. Do not use the same password across multiple sites. Enable two-factor authentication. Log out of your Account when using public or shared computers. savefb will not be liable for losses resulting from your failure to keep your credentials secure.
savefb retains your Personal Data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. Specific retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Registration Data | Retained for the lifetime of your Account plus 7 years after Account closure (required by AML regulations). |
| KYC Documents | Retained for the lifetime of your Account plus 7 years after Account closure (required by AML regulations). |
| Transaction History | Retained for 7 years after the transaction date (required by financial regulations and for tax reporting purposes). |
| Gameplay and Bet Records | Retained for 3 years after the bet settlement date (required for dispute resolution and regulatory audits). |
| Support Communications | Retained for 2 years after the ticket closure date. |
| Marketing Consent Records | Retained for 2 years after consent is withdrawn or Account is closed. |
| Web Analytics Logs | Anonymised analytics data is retained indefinitely; data containing IP addresses is retained for 18 months. |
After the applicable retention period expires, Personal Data is either securely deleted (overwritten with random data to prevent recovery) or anonymised so that it can no longer identify you as an individual.
Under applicable data protection laws, you hold the following rights over your Personal Data:
You can request a copy of all Personal Data savefb holds about you. We will provide this in a structured, machine-readable format (typically JSON or CSV) within 30 days.
If any Personal Data we hold is inaccurate or incomplete, you have the right to request correction. You can update most information directly through your Account settings.
You can request deletion of your Personal Data, subject to legal retention obligations (AML, tax, dispute resolution). Once retention periods expire, we will honour erasure requests.
You can object to processing based on legitimate interests (marketing, profiling). We will cease that processing unless we have overriding legal grounds to continue.
You can request that we temporarily limit how we use your data while investigating a complaint, verifying accuracy, or assessing the legal basis for processing.
You can request an export of your Personal Data in a machine-readable format and, where technically feasible, have it transmitted directly to another service provider.
To exercise any of these rights, contact the savefb support team at the email address listed in Section 14 below. We will respond to all requests within 30 days of receipt. If your request is complex or we receive a high volume of requests, we may extend this period by an additional 60 days, and we will notify you of any extension.
The savefb Platform is intended solely for adults aged 21 years or older. We do not knowingly collect, process, or retain Personal Data from individuals under 21. If we become aware that a minor has provided Personal Data or opened an Account, we will immediately close the Account, void all bets, and delete the data. Parents or guardians who discover that a minor in their care has accessed savefb should contact our support team immediately.
Zero Tolerance for Underage Gambling: savefb operates a strict age-verification process and employs automated detection systems to identify potentially underage users. Allowing a minor to use your Account is a severe breach of our Terms and Conditions and may result in permanent Account closure and reporting to relevant authorities.
savefb operates from data centres located in multiple jurisdictions to ensure Platform reliability and fast load times for Indonesian users. Your Personal Data may therefore be transferred to, stored in, and processed in countries outside Indonesia. When we transfer data internationally, we ensure that appropriate safeguards are in place:
By using the savefb Platform, you consent to these international data transfers subject to the safeguards described above.
savefb reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. We will notify registered Users of any material changes via email or an in-platform notification at least 14 days before the revised policy takes effect. The "Last Updated" date at the top of this document will always reflect the most recent version.
Your continued use of the savefb Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the changes, you must cease using the Platform and may request Account closure and data deletion in accordance with Section 10 above.
If you have any questions, concerns, or complaints about this Privacy Policy or how savefb handles your Personal Data, please contact us using the following channel:
Escalation and Regulatory Complaints: If you are not satisfied with savefb's response to a data protection complaint, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. For Indonesian residents, this may be the Ministry of Communication and Information Technology (Kominfo) or other applicable regulatory bodies.
Review our full Terms and Conditions for account rules and betting policies, check the FAQ for quick answers to common questions, or return to the homepage to explore all that savefb has to offer.